Frequently Asked Questions

Before contacting us, these FAQs may answer your query…

 

How does the process work?

  1. Visit our website (You’re already here)

  2. Schedule your pickup and choose the type of shoe and quantity.

  3. After submitting your order, you will receive a confirmation email with further instructions.

  4. We will pick-up your shoes at your door step , thoroughly clean them , package and send them back to you.

What services do you offer besides cleaning?

  • Mid-sole painting

  • Custom paint refinishing

  • Icing / Deoxidation

  • Boot/shoe Polishing

    These services are additional or different to the cleaning prices we offer. For a specific quote please message us info@cleanshoey.com .

When will I receive my shoes back ?

We will do the absolute best to have your shoes returned to you within 4 - 5 business days. If this is not possible, we will be sure to notify you.

 

How do I cancel an order?

To cancel your order, please email info@cleanshoey.com or message us on Instagram. Have your order number ready as we will need this to locate you on our system.

Don’t wait, lets get started!

Schedule A Pick-up